/* ---------------------------------------------------------
   Tokens
--------------------------------------------------------- */
:root{
  --paper:      #E7EBEE;
  --panel:      #FFFFFF;
  --ink:        #17242F;
  --ink-soft:   #445561;
  --line:       #C4D0D6;
  --amber:      #E29A3E;
  --amber-dark: #B87526;
  --teal:       #3E7C8C;
  --radius-tag: 3px;

  --font-head: "Fraunces", Georgia, serif;
  --font-body: "IBM Plex Sans", -apple-system, sans-serif;
  --font-mono: "IBM Plex Mono", ui-monospace, Menlo, monospace;
}

*{ box-sizing: border-box; }

html{ scroll-behavior: smooth; }

body{
  margin: 0;
  background: #E7EBEE !important;
  background-image: none !important;
  background-repeat: no-repeat !important;
  background-size: auto !important;
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 17px;
  line-height: 1.55;
}

@media (prefers-reduced-motion: reduce){
  *{ animation-duration: 0.001ms !important; transition-duration: 0.001ms !important; }
}

a{ color: var(--teal); }
a:focus-visible, button:focus-visible, .btn:focus-visible{
  outline: 2px solid var(--amber-dark);
  outline-offset: 3px;
}

.wrap{
  max-width: 1040px;
  margin: 0 auto;
  padding: 0 24px;
}

/* ---------------------------------------------------------
   Top bar
--------------------------------------------------------- */
.topbar{
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 10px 0;
  padding: 22px 24px;
  max-width: 1040px;
  margin: 0 auto;
}
.brand{
  font-family: var(--font-mono);
  font-size: 14px;
  letter-spacing: 0.02em;
  color: var(--ink);
  text-decoration: none;
  border: 1px solid var(--ink);
  padding: 6px 10px;
  border-radius: var(--radius-tag);
  background: var(--panel);
}
.topbar nav a{
  font-family: var(--font-mono);
  font-size: 14px;
  color: var(--ink-soft);
  text-decoration: none;
  margin-left: 22px;
}
.topbar nav a:hover{ color: var(--ink); }

@media (max-width: 480px){
  .topbar{ padding: 18px 20px; }
  .topbar nav a{ margin-left: 0; margin-right: 16px; }
}

/* ---------------------------------------------------------
   Hero — work-order ticket layout
--------------------------------------------------------- */
.hero{
  padding: 28px 0 64px;
}
.ticket{
  background: var(--panel);
  border: 1.5px solid var(--ink);
  border-radius: 6px;
  display: grid;
  grid-template-columns: 1.35fr 1fr;
  overflow: hidden;
  box-shadow: 6px 6px 0 var(--ink);
}
.ticket-main{
  padding: 44px 40px;
  position: relative;
}
.ticket-id{
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--ink-soft);
  margin: 0 0 18px;
}
.hero h1{
  font-family: var(--font-head);
  font-weight: 600;
  font-size: clamp(2rem, 4vw, 2.9rem);
  line-height: 1.12;
  margin: 0 0 18px;
  max-width: 15ch;
}
.hero .lede{
  font-size: 1.08rem;
  color: var(--ink-soft);
  max-width: 40ch;
  margin: 0 0 30px;
}
.hero-actions{
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
}
.btn{
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 14.5px;
  text-decoration: none;
  padding: 12px 20px;
  border-radius: var(--radius-tag);
  border: 1.5px solid var(--ink);
  transition: transform 0.12s ease;
}
.btn-primary{
  background: var(--amber);
  color: var(--ink);
}
.btn-secondary{
  background: transparent;
  color: var(--ink);
}
.btn:hover{ transform: translate(-2px,-2px); }

.ticket-photo{
  border-left: 1.5px dashed var(--ink);
  position: relative;
  background:
    repeating-linear-gradient(135deg, rgba(23,36,47,0.035) 0 2px, transparent 2px 10px);
  display: flex;
  align-items: flex-end;
}
.ticket-photo::before{
  content: "";
  position: absolute;
  top: -1px; left: -8px;
  width: 15px; height: 15px;
  background: var(--paper);
  border-radius: 50%;
  border-right: 1.5px dashed var(--ink);
}
.ticket-photo::after{
  content: "";
  position: absolute;
  bottom: -1px; left: -8px;
  width: 15px; height: 15px;
  background: var(--paper);
  border-radius: 50%;
  border-right: 1.5px dashed var(--ink);
}
.ticket-photo img{
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  filter: grayscale(15%);
}
.ticket-photo figcaption{
  position: absolute;
  bottom: 14px;
  right: 14px;
  background: var(--ink);
  color: var(--paper);
  font-family: var(--font-mono);
  font-size: 12px;
  padding: 5px 9px;
  border-radius: var(--radius-tag);
}

@media (max-width: 720px){
  .ticket{ grid-template-columns: 1fr; }
  .ticket-photo{ border-left: none; border-top: 1.5px dashed var(--ink); min-height: 260px; }
}

/* ---------------------------------------------------------
   Section headings
--------------------------------------------------------- */
.section{ padding: 56px 0; }
.section-head{
  display: flex;
  align-items: baseline;
  gap: 14px;
  margin-bottom: 30px;
}
.section-num{
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--teal);
  border: 1px solid var(--teal);
  border-radius: var(--radius-tag);
  padding: 3px 7px;
}
.section-head h2{
  font-family: var(--font-head);
  font-weight: 600;
  font-size: 1.7rem;
  margin: 0;
}

/* ---------------------------------------------------------
   Services — checklist
--------------------------------------------------------- */
.checklist{
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0;
  border-top: 1px solid var(--line);
}
.checklist li{
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 4px;
  border-bottom: 1px solid var(--line);
}
.checklist li:nth-child(odd){ border-right: 1px solid var(--line); padding-right: 20px; }
.checklist li:nth-child(even){ padding-left: 20px; }
.check-box{
  flex: none;
  width: 18px; height: 18px;
  margin-top: 3px;
  border: 1.5px solid var(--ink);
  border-radius: 3px;
  position: relative;
}
.check-box::after{
  content: "";
  position: absolute;
  left: 3px; top: -1px;
  width: 5px; height: 10px;
  border: solid var(--amber-dark);
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}
.checklist .extra .check-box::after{ border-color: var(--teal); }
.checklist strong{ display: block; font-size: 1rem; }
.checklist span{ color: var(--ink-soft); font-size: 0.93rem; }

@media (max-width: 640px){
  .checklist{ grid-template-columns: 1fr; }
  .checklist li:nth-child(odd){ border-right: none; padding-right: 4px; }
  .checklist li:nth-child(even){ padding-left: 4px; }
}

/* ---------------------------------------------------------
   How it works — steps
--------------------------------------------------------- */
.steps{
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.step{
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 22px 20px;
}
.step-mark{
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--panel);
  background: var(--ink);
  display: inline-block;
  padding: 3px 8px;
  border-radius: var(--radius-tag);
  margin-bottom: 14px;
}
.step h3{
  font-family: var(--font-head);
  font-size: 1.15rem;
  margin: 0 0 8px;
}
.step p{ margin: 0; color: var(--ink-soft); font-size: 0.95rem; }

@media (max-width: 720px){
  .steps{ grid-template-columns: 1fr; }
}

/* ---------------------------------------------------------
   Trust strip
--------------------------------------------------------- */
.trust{
  display: flex;
  flex-wrap: wrap;
  gap: 10px 28px;
  padding: 22px 0;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}
.trust-item{
  font-family: var(--font-mono);
  font-size: 13.5px;
  color: var(--ink-soft);
  display: flex;
  align-items: center;
  gap: 8px;
}
.trust-item::before{
  content: "";
  width: 6px; height: 6px;
  background: var(--amber-dark);
  border-radius: 50%;
}

/* ---------------------------------------------------------
   Contact
--------------------------------------------------------- */
.contact-panel{
  background: var(--ink);
  color: var(--paper);
  border-radius: 8px;
  padding: 44px 40px;
  display: grid;
  grid-template-columns: 1.2fr 1fr;
  gap: 32px;
}
.contact-panel h2{
  font-family: var(--font-head);
  font-weight: 600;
  font-size: 1.8rem;
  margin: 0 0 12px;
}
.contact-panel p{
  color: #B9C4CB;
  max-width: 38ch;
  margin: 0;
}
.contact-list{
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid #33454F;
}
.contact-list li{
  border-bottom: 1px solid #33454F;
  padding: 14px 0;
}
.contact-list .label{
  display: block;
  font-family: var(--font-mono);
  font-size: 12px;
  color: #7E939D;
  margin-bottom: 4px;
}
.contact-list a{
  color: var(--paper);
  font-size: 1.05rem;
  text-decoration: none;
  font-family: var(--font-head);
}
.contact-list a:hover{ color: var(--amber); }

@media (max-width: 720px){
  .contact-panel{ grid-template-columns: 1fr; padding: 32px 24px; }
}

/* ---------------------------------------------------------
   Footer
--------------------------------------------------------- */
footer{
  padding: 30px 0 50px;
  text-align: center;
  font-family: var(--font-mono);
  font-size: 12.5px;
  color: var(--ink-soft);
}